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Wednesday, July 23, 2008

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Questions and Concerns


Who do I contact regarding maintenance of the trails?

Who do I call in an emergency?

Who do if I contact to report suspicious behavior or have a concern about public safety?

Who do I call about graffiti or vandalism?

Who do I call to report a homeless encampment?

Where can I find information about trails outside of San Jose?

How do I volunteer to help maintain the trails?

Who do I contact to learn about a developing trail?

How do I volunteer to support development of the Guadalupe River Park and Trail?

Who do I contact for debris or maintenance issues on public streets (not on the trail system)?

Who do I contact when I see debris in a creek or river next to the trail?

What do I do if I see a Mountain Lion?



Who do I contact regarding maintenance of the trails?
Call the Park Concern Hotline at 793-5510 or via email; park.concerns@sanjoseca.gov.


Who do I call in an emergency?
Call 911 from a telephone or 277-8911 from a cell phone. Emergency call boxes are located through the trail network.  Refer the the system maps for precise locations.


Who do if I contact to report suspicious behavior or have a concern about public safety?
Although not an emergency, it is appropriate to call 911 so that operators and the Police can assess what action to take.


Who do I call about graffiti or vandalism?
To report graffiti on the trails or in parks, call the San Jose Graffiti Hotline at (408) 277-2758. Be prepared to describe the location and the extent of the graffiti in question. For vandalism, call the Park Concern Hotline at 793-5510 or via email: park.concerns@sanjoseca.gov.

 

Who do I call to report a homeless encampment?
If activity presents an immediate risk to public safety, call 911.  To report an established encampment, please call the Police Department’s Metro Unit at 277-4044.  Clean ups occur on a monthly basis.  The City’s Housing Department provides services and support for the homeless.  To learn more, visit the Housing Department’s website and click on Homeless Services: http://www.sjhousing.org/index.html


Where can I find information about trails outside of San Jose?
Click on Links for information about neighboring agency and regional trail organizations.


How do I volunteer to help maintain the trails?
Go to the Adopt-A-Park/Adopt-A-Trail website at http://www.sjadoptapark.org/

The Bay Area Ridge Trail Council provides additional opportunities to maintain trails on a regional basis - see their current schedule of events at http://ridgetrail.org/calendar/index.cfm

graffiti clean-up

Volunteer cleaning up graffiti

 

trail clean-up volunteers

Volunteers working on the Hwy 87 Bikeway

 

Who do I contact to learn about a developing trail?
Contact the Trail Program Manager, Yves Zsutty


How do I volunteer to support development of the Guadalupe River Park and Trail?
Go to the Guadalupe River Park and Gardens volunteer website at http://www.grpg.org/Volunteer.html


Who do I contact for debris or maintenance issues on public streets (not on the trail system?
Please contact the City's Department of Transportation dispatch office at 277-4373 between the hours of 7:00 a.m. to 4:00 p.m. Mon-Fri except holidays. Dispatchers can either take care of an issue or direct the call appropriately.


Who do I contact when I see debris in a creek or river next to the trail?
Contact the Santa Clara Valley Water District’s via their Access Valley Water web site. Once there, follow the instructions below:

    1. Point your mouse over "Adopt-A-Creek Program"
    2. Select "Request a pickup or sign installation - Lower Peninsula/West Valley Watershed"
    3. Scroll down a bit to "BOX 2" and next to "Request type" select "Service Request"
    4. Enter details in the "your request" window (permit number, name of group, creek name, cleanup time, trash location, your contact info etc.,).
    5. If it's a specific trash location, enter the address in the next area OR if no address provide details about the location
    6. Last step: "BOX 3" - Login, Register to create an account or send a message.


 

What do I do if I see a Mountain Lion?
Call 911 immediately for the following conditions: immediate threat to humans, acting aggressively, sick or injured. If you see a mountain lion near a park or trail, call (408) 793-5510 (Park Concern Hotline) so that Park Operations staff can post warning signage as appropriate and take any other necessary actions. For more information on Mountain Lions, go to the California Department of Fish and Game web site at: http://www.dfg.ca.gov/keepmewild/lion.html


Other Contact Information

 

Santa Clara Valley Water District - includes phone numbers and email addresses for reporting concerns within a creek.

Report a Trail Concern

 


 

 

 

Last Modified Date: 6/4/2008

 
 

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